FAQs

How do I sign up for your newsletter to receive special offers?
The newsletter signup is located near the bottom of the website on every page.

What payment methods are available?
We use PayPal for our secure checkout method.  PayPal accepts any major credit card, payments made via your PayPal account or via eCheck.  eCheck payments may take up to 10 days to process.

Can I place a backorder?
Unfortunately we do not accept backorders at this time.  If you would like to be notified once a product has become available, please contact our Customer Service department.

What is your policy on returns or exchanges?
If your product arrives and it has a defect or was damaged during the shipping process, please contact our Customer Service department and include your order number within 7 days of receiving your product.  Your order number can be found on the PayPal auto-generated email you received once your order was placed.  Other than clothing that has been damaged, we do not accept returns or exchanges.

 

For all other questions, please contact us here.